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1011 Commerce Road
Richmond Virginia
United States
High Scorer, Wood Furniture Scorecard 2022, 2021, and 2020. GREEN AP on staff. Furniture, household accessories and gifts are the commodities we’ve chosen to sell. Fun, energy, and enthusiasm are our ‘throw-ins’. It’s what comes naturally to us and our employees to treat every customer as a new friend and every point of communication as an opportunity to get to know you better.

Best Practice Achievements

Sustainable Materials
We make a conscious effort to manage our materials selection, seeking materials we are confident are sustainable, such as legally harvested forest products, responsibly produced plantation products, and recycled content:
Recycling and Reclamation
We factor disassembly, recyclability and product reclamation into buying decisions. We offer a product reclamation/product reuse policy:
Return and Reuse
We use recycled or recyclable packing/packaging materials, offer blanket-wrap transportation arrangements for customers and have a carton return/reuse policy:
Chain of Custody
We ask for verifiable chain of custody documents (i.e. legal logging certifications) before buying products containing wood:
Decrease use of Toxic Chemicals
We have decreased our use/acceptance of known toxic chemicals for treatments, binders and finishes, replacing compounds that compromise indoor air quality and are harmful to human health:
Low Environmental Impact Textiles
We are asking our vendors for textiles that have a lower environmental impact, i.e. organic cotton in place of conventionally-grown cotton, as well as seeking other eco-friendly textiles:
Life Cycle Analysis
We are moving forward on doing a Life Cycle Analysis and/or are applying for SMaRT certification:
Local Sourcing
We extract, manufacture and distribute for consumer use within a 500 mile radius for at least a portion of our product line:
Third Party Certifications
We hold third party certifications for some of our products, or as a store, we promote and educate the consumer on the meaning of various third party certifications:
Sharing the Wealth
We take responsibility for sharing our commitment to sustainability up and down our entire supply chain, rewarding our vendors with increased business for partnering with us on sustainability issues:
Social Responsibility Code
We have a written Social Responsibility Code of Contact that is a baseline for employee relations:
Supplier Responsibility
We have written and distributed a Supplier Responsibility Code of Conduct for our vendors and conduct training at our partner facilities on the adoption of same:
Health and Safety Code Compliance
We and our partners meet or exceed all local health and safety codes and can document our health and safety working conditions in all our facilities/stores:
We Pay Living Wages
We pay a living wage rather than minimum wage and extend that around the globe:
We Sponsor Sustainability Events
We have participated in or sponsored in-store, community and/or regional educational events on sustainability and the environment:
We Inspect
We investigate and mitigate any negative environmental impacts from our operations:
Save Paper and Other Office Resources
We save paper and other office resources with a policy expressing an aversion to excess written documentation:
We Use Energy Specialists
We have had an energy specialist or utility company audit to measure our conventional energy usage and are on track to reduce it. We are replacing a portion of the energy we consume with certified renewable energy, either directly, via a program of our local utility, or via Green e-Power:
Updated Inefficient Equipment
We have replaced outdated and inefficient equipment, identified and changed wasteful resource procedures and implemented tighter operational controls:
Energy Efficient Lighting
We have increased the use of day lighting and/or are upgrading to more energy efficient lighting system:
Verified Sustainability Claims
We make only verifiable sustainability claims in adherence with FTC mandates against greenwash and in support of their Environmental Marketing Guides:
Committed to Training
We are committed to conducting training in-house and in the broader community about global climate change and our partnership with the SFC:
In keeping with our commitment to continual improvement, we are planning to take the following actions this year: On reducing energy consumption:

2019: LaDIFF is highly concerned about our global footprint and wherever possible, we recycle or re-use most – if not all – of the cardboard and plastic that is used in packaging and in our daily activities. We have installed a direct-line water cooler in the store that eliminated the need and use of plastic water bottles! We have an internal policy of not purchasing these single-use plastic bottles.
2013: All light fixtures use LED bulbs.
2012: Continue replacing all track heads with fluorescent bulbs. Turning thermostats up in summer, down in winter.

In keeping with our commitment to continual improvement, we are planning to take the following actions this year: On how we will manage our primary material or service to a more sustainable direction:

2019: We have participated in the 2019 Wood Furniture Scorecard, and have created a Wood Sourcing Policy for our store and posted it on our website. LaDIFF seeks partnerships and relationships with independent, small family owned businesses in the US, Canada, and Europe who actively control how and where they source their lumber. We ask for wood/materials certifications and inquire about the back-story when no certification is available. We source and use recycled or reclaimed material when appropriate.
2018: Most of the displays in the showroom are made of recycled lumber from the owner's actual home and reclaimed timber from their land.
2012: Expand our recycling in-house. Pursue more vendors who are working toward same goals.

In keeping with our commitment to continual improvement, we are planning to take the following actions this year: On education and promotion of the sustainability cause:

2019: We continue to train our staff and educate our consumers about the wood sources of the furniture we sell.
2018: LaDiff worked with SFC to provide programming for staff and has posted SFC signage in the break room, so employees are constantly reminded of the importance of responsible wood use. There is also signage on the showroom floor, telling customers about specific product lines, including several collections that carry information on where and how the wood was procured.
2012: Working on an in-house display section, explaining what we are doing and what customers can do.